CORPORATE OFFICES: 2744 EOFF STREET, PO BOX 6650, WHEELING WV 26003
TELEPHONE: 304-233-3000 FAX: 304-233-9666
COMPLETE COMMUNICATIONS SYSTEMS FOR YOUR BUSINESS
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CORPORATE OFFICES: 2744 EOFF STREET, PO BOX 6650, WHEELING WV 26003 TELEPHONE: 304-233-3000 FAX: 304-233-9666
COMPLETE COMMUNICATIONS SYSTEMS FOR YOUR BUSINESS
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CORPORATE OVERVIEW
Working together with its customers in 150 countries, Nortel is improving the human experience by fundamentally changing how the world works and how people communicate, creating unique capabilities for business, education, entertainment and security through reliable data and voice technologies. Drawing on its fundamental understanding of the network - both voice and data - Nortel secures computing, network applications and end-user environments while maintaining five 9s of reliability.* Nortel helps governments, businesses and individuals stay ahead of threats including hacker intrusion, worms, denial of service attacks, identity theft, and by delivering enhanced network management capabilities. BCM
(Business Communications Manager) Business Communications Manager (BCM) delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments, BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more. Business Communications Manager 50 is designed specifically for the small to medium business. The BCM 50 is an all-in-one, affordable platform for converged voice and data communications with 3 to 20 stations, yet scalable to serve more than 40 stations. Business Communications Manager 200/400 is designed to take care of those clients that require larger platforms. The BCM 200 or 400 can support from 10 to 200+ stations with a full suite of digital and IP sets, so it grows with your business as you add users and applications Business Communications Manager CALL CENTER has three feature-rich Call Center solutions: Basic Call Center, Professional Call Center, and Multimedia Call Center. For smaller, informal Call Centers, Basic Call Center supports 2 skill sets and 10 active agents. Professional Call Center is targeted for larger, more formal Call Centers with 50 available skill sets and up to 80 active agents. Multimedia Call Center enables access to Basic or Professional Call Center from a Web site |
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