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COMDIAL SYSTEMS

THE NEW DST DATE CHANGE AFFECTS THE DX80/DX120, FX-II, MP-5000, DOS VOICEMAIL AND INTERCHANGE WINDOWS VOICEMAIL PRODUCTS.

FOR ALL AFFECTED PRODUCTS, A TECHNICIAN WILL EITHER HAVE TO VISIT YOUR SITE, OR IN THE CASE OF SYSTEMS ATTACHED TO MODEMS, CALL INTO THE SYSTEM TO MAKE THE REQUIRED CHANGES. THIS VISIT OR REMOTE CALL WILL INCUR A SERVICE CHARGE TO CORRECT THE "DST" SITUATION UNDER CERTAIN CIRCUMSTANCES.

FOR THE DX80/DX120 PRODUCT, COMDIAL IS WORKING ON A NEW SOFTWARE RELEASE TO AUTOMATICALLY HANDLE THE NEW DST CHANGES. HOWEVER, THIS WILL NOT BE AVAILABLE IN TIME FOR THE DST CHANGE. (DX-120 UNITS WITH F19 SOFTWARE HAVE PROGRAMMING TO ADDRESS THIS ISSUE) IF YOU MANUALLY CHANGE THE TIME SETTING, YOU MUST DISABLE THE "DST" ATTRIBUTE.  OTHERWISE YOUR TIME WILL BE OFF AGAIN STARTING IN APRIL.

All Changes Must be Made from the Attendant's Station Phone.

DXP, DXP Plus, FX series (Classic and SCS Phones)

bulletITCM, *, #, 0, *, 01, MM, DD, YY, HH, MM, #, SPKR to end

Executech, Executech II, or Centratech

bulletITCM, *, #, YY, MM, DD, HH, MM

Executech XE

bulletITCM, *, #, 01, YY, MM, DD, HH, MM, (Dial 1-7 for day of the week, where Sunday=1 and Saturday=7), MNTR or SPKR to end.

Executech 2000, Unisyn, DSU, DSUII, Americom, Express

bullet ITCM, *, #, 01, YY, MM, DD, HH, MM, SPKR to end

DX-120 & DX-80 (Software Revision F32 and later)

From the attendant station or an phone with attendant password:

1.  Press Feature #0 from the telephone dialpad. You will be prompted to enter the Tenant Group number. This is typically 1, however it can be set for Tenant Group 1-3.

2. Press Save and enter in the attendant password (default is 9999), then press Show.

3. Press the Next option until the display prompts you for the System Time. Press Show.

4. The last 2 digits of the year will be displayed. If you do not need to change the year, press Next. If you need to change this value, press Chg, enter in two digits for the year and press Save then Next.

5. The current month setting will be displayed. If you do not need to change the month, press Next. If you need to change this value, press Chg to cycle through the 12 months. When you reach the appropriate setting, press Next.

6. The display will show the currently programmed day of the month. If you do not need to change the date, press Next. If you need to change this value, press Chg, enter in two digits for the date and press Save then Next.

7. The day of the week (Sat – Sun) will now be displayed. If you do not need to change the day, press Next. If you need to change this value, press Chg to cycle through the days of the week. When you reach the appropriate setting, press Next.

8. The current hour will be displayed. Press Chg and enter in two digits for the hour in military format. Press Save and Next.

9. The display will now show the programmed minutes. If you do not need to change the minutes, press Next. If you need to change this value, press Chg and enter in two digits for the minutes (01-59). Press Save then Next.

10. You will be returned to the top level off System Time. To exit Attendant Administration, press On/Off button twice.

DX-80 (Software Revision F2x - older units)

From any telephone:

1. Press Feature # * and enter in your password. (Default password ########).

2. Press Show and enter 08 14.

3. Press Save then Show.

4. The option to change the Year will appear. If you do not need to change the year, press Next. If you need to change this value, press Chg, enter in two digits for the year and press Save then Next.

5. The option to change the Month will appear. If you do not need to change the month, press Next. If you need to change this value, press Chg, enter in two digits for the month and press Save then Next.

6. The option to change the Day will appear. If you do not need to change the date, press Next. If you need to change this value, press Chg, enter in two digits for the date and press Save then Next.

7. The option to change the Weekday will appear. If you do not need to change the weekday, press Next. If you need to change this value, press Chg, to select the weekday, and press Next.

8. The option to change the Hour will appear. Press Chg and enter in two digits for the hour in military format. Press Save then Next.

9. The option to change the Minutes will appear. Press Chg and enter in two digits for the minutes and press Save.

10. Press the On/Off button to take the phone out of programming mode

 

NOTE ON VOICEMAIL TIME CHANGE FOR DX-80/DX-120 UNITS

Comdial DX-80 and DX-120 voicemail modules for the most part must be changed manually.  If your voicemail timestamp is off after you have corrected the telephone system time, follow these directions to change the voicemail system manually.

1. From any extension, Press VOICEMAIL

2. Press the # key until you hear "PLEASE ENTER YOU MAILBOX NUMBER" . Enter 70

3. It will then prompt you to enter your password.  Enter 70 or the specific password that was given to you for the supervisor's box

4. At the main menu prompts, disregard directions and Enter 6. This will take you to the Supervisor's menu

5. At the supervisors menu, Enter 7.  Follow the prompts to change the voicemail system time.

Please note that while you are in the supervisor's menu, the possibility exist for changing important information concerning the operation of the voicemail system.  Be very careful when entering information at this programming level.

 

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Last modified: 08/27/07